Terms and Conditions

Effective Date:  February 2025

Welcome to Silver Phoenix Creations. By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following terms and conditions. Please read them carefully.

Most items are eligible for return within 21 days of delivery. Returned items must be in original condition. Custom or personalized items may not be eligible for return. Please contact us prior to return to initiate the process.

We reserve the right to cancel or refuse orders at our discretion, including those with errors in product listings or pricing. All transactions are processed securely. We are not responsible for delays due to third-party services (e.g., shipping or payment providers).

By using our site, you agree to:

• Refrain from engaging in unlawful, abusive, or harassing behavior. 
• Not post spam, promotions, or offensive content. 
• Not attempt to damage or hack the website or its users. 

We may disable access to users who violate these terms.

All content on this site, including images, text, logos, and product designs, is the property of Silver Phoenix Creations and may not be copied, reproduced, or used for commercial purposes without written permission.

We strive to provide accurate and up-to-date product information. However, we are not liable for occasional errors, omissions, or interruptions in service.

Silver Phoenix Creations is not liable for any direct or indirect damages resulting from the use of our website or products beyond the purchase price of the item.

We reserve the right to modify these terms at any time. Continued use of the site constitutes your acceptance of any changes.

Contact Us: If you have questions about these Terms and Conditions, please email us at Autumn@SilverPhoenisCreations.com